Terms and Conditions
This Agreement was last modified on 18 February 2016.
Terms and Conditions
Pedaca.co.ke
Owned and operated by Pedacah Technologies
Website: Pedaca.co.ke
Email: support@pedaca.co.ke
Phone: 0710 562 992
Last Updated: 27/08/2026
1. Introduction
Welcome to Pedaca.co.ke, an online store owned and operated by Pedacah Technologies. These Terms and Conditions (“Terms”) govern your access to and use of our website and any purchases made through Pedaca.co.ke.
By accessing, browsing, creating an account, or purchasing products through our website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms, please do not use our website.
2. Legal Compliance
These Terms and Conditions are governed by and interpreted in accordance with the applicable laws of the Republic of Kenya.
Nothing in these Terms is intended to unlawfully limit, exclude, or override any statutory consumer rights available to customers under applicable Kenyan law.
3. Eligibility and Use of the Website
By using Pedaca.co.ke, you agree to use the website responsibly and only for lawful purposes.
You must not:
Use the website for fraudulent or unlawful purposes
Attempt to gain unauthorized access to the website, customer accounts, servers, or related systems
Interfere with the security, operation, or functionality of the website
Submit false, misleading, or fraudulent information
Use the website in a manner that may damage, disable, or disrupt our services
If you are under the age required to enter into a legally binding contract, you should use the website with the involvement or consent of a parent or legal guardian.
Pedacah Technologies reserves the right to restrict, suspend, or terminate access to users who violate these Terms or applicable law.
4. Product Information and Availability
We make reasonable efforts to ensure that product descriptions, specifications, images, prices, and other information displayed on Pedaca.co.ke are accurate and up to date.
However:
Product images may be for illustration purposes and actual products may vary slightly.
Product specifications, features, packaging, and availability may change without prior notice.
Product availability is subject to stock levels.
Prices and product information may occasionally contain errors or inaccuracies.
Pedacah Technologies reserves the right to correct errors, inaccuracies, omissions, or incorrect pricing information and to update product information where necessary.
5. Pricing and Payments
Unless otherwise stated, all prices displayed on Pedaca.co.ke are in Kenya Shillings (KES).
We reserve the right to change prices, promotions, discounts, and product availability without prior notice.
Payment requirements and available payment methods will be displayed during the checkout process.
Orders may be processed only after the applicable payment requirements have been met or other payment arrangements have been confirmed.
6. Orders and Order Confirmation
When you submit an order through Pedaca.co.ke, you are making a request to purchase the selected product or products.
All orders are subject to:
Product availability
Verification of order and customer information
Confirmation of applicable payment
Acceptance by Pedacah Technologies
We reserve the right to cancel, reject, or refuse an order where reasonably necessary, including in cases of:
Incorrect pricing or product information
Stock unavailability
Payment verification issues
Suspected fraud or unauthorized transactions
Errors in the ordering process
Where an order cannot be fulfilled after payment has been received, we will communicate with the customer and arrange an appropriate resolution, including a refund where applicable.
7. Delivery
Delivery times displayed on our website or communicated to customers are estimates and may vary depending on:
Customer location
Product availability
Delivery schedules
Weather, traffic, or logistical conditions
Other circumstances beyond our reasonable control
Customers are responsible for providing accurate delivery details, including a valid phone number and location information.
Customers are encouraged to inspect products upon delivery and report any visible damage, missing items, or incorrect products as soon as reasonably possible.
Additional information regarding delivery is available in our Shipping Policy.
8. Returns, Refunds, and Exchanges
Returns, refunds, replacements, and exchanges are governed by the Pedaca.co.ke Refund and Returns Policy, which forms part of these Terms and Conditions.
Our standard commercial return period for eligible non-defective items is generally 5 calendar days from the date of delivery, subject to the conditions set out in the Refund and Returns Policy.
Where a product is defective, unsafe, incorrect, or materially different from its description, applicable consumer rights and remedies may apply.
9. Warranty
Some products sold through Pedaca.co.ke may be covered by a manufacturer, supplier, or seller warranty.
Warranty coverage may vary depending on the product and brand.
Warranty coverage may not apply where damage results from circumstances such as:
Misuse or negligence
Unauthorized repairs or modifications
Improper installation or use
Electrical or power-related issues where excluded by the applicable warranty
Damage caused by external factors
Warranty terms operate separately from any applicable return rights or statutory consumer rights.
10. User Accounts
Certain features of Pedaca.co.ke may require you to create a customer account.
If you create an account, you are responsible for:
Providing accurate and current information
Maintaining the confidentiality of your login credentials
Restricting unauthorized access to your account
Activities carried out through your account
You should notify us promptly if you believe that your account has been accessed or used without authorization.
Pedacah Technologies reserves the right to suspend or terminate accounts where there is a security concern, suspected fraud, misuse, or violation of these Terms.
11. Intellectual Property
Unless otherwise stated, the content available on Pedaca.co.ke, including website text, graphics, logos, designs, images, layouts, and other original materials, is owned by or licensed to Pedacah Technologies and is protected by applicable intellectual property laws.
You may not reproduce, copy, distribute, modify, publish, or commercially exploit our original website content without prior written permission, except where permitted by applicable law.
Product names, trademarks, logos, and other brand materials belonging to third parties remain the property of their respective owners.
12. Privacy and Data Protection
We are committed to handling personal information responsibly.
Your personal information is collected, used, stored, and processed in accordance with our Privacy Policy and applicable data protection laws.
By using Pedaca.co.ke, you acknowledge that your information may be processed as described in our Privacy Policy and as permitted or required by applicable law.
13. Limitation of Liability
To the extent permitted by applicable law, Pedacah Technologies will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is not permitted under applicable law.
Nothing in this section is intended to limit any consumer rights that cannot legally be excluded or restricted.
14. Third-Party Links and Services
Pedaca.co.ke may contain links to third-party websites, payment providers, manufacturers, or other external services.
These third-party websites and services operate independently from Pedacah Technologies. We are not responsible for their content, availability, privacy practices, products, services, or terms and conditions.
Customers should review the applicable policies and terms of any third-party service they choose to use.
15. Suspension or Termination of Access
Pedacah Technologies may suspend, restrict, or terminate access to Pedaca.co.ke or a customer account where reasonably necessary, including where:
These Terms have been violated
Fraud or unlawful activity is suspected
There is a security risk
False or misleading information has been provided
Continued access may harm the website, business, or other users
Where appropriate, we may take reasonable steps to notify affected users.
16. Changes to These Terms
Pedacah Technologies may update or modify these Terms and Conditions from time to time.
Any changes will be posted on this page with an updated revision date. Continued use of Pedaca.co.ke after updated Terms have been published may constitute acceptance of those changes, subject to applicable law.
We encourage customers to review these Terms periodically.
17. Governing Law and Dispute Resolution
These Terms and Conditions are governed by the applicable laws of the Republic of Kenya.
We encourage customers to contact us first so that we can attempt to resolve any complaint or dispute fairly and efficiently.
Where a dispute cannot be resolved directly, the matter may be referred to an appropriate dispute resolution process, regulatory authority, tribunal, or court with jurisdiction under applicable Kenyan law.
18. Contact Information
If you have any questions regarding these Terms and Conditions, please contact us:
Pedaca Technologies
Website: Pedaca.co.ke
Email: support@pedaca.co.ke
Phone: 0710 562 992
Business Location:
Emirates Mall, Luthuli Avenue
Nairobi, Kenya
Thank you for visiting and shopping with Pedaca.co.ke.
Pedaca.co.ke is proudly owned and operated by Pedacah Technologies.